James Avery
Services:
Jewelry
Phone: (281) 998-8014
|
5648 Fairmont Parkway, Pasadena , TX
Overall Rating
4.7 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.6/5.0
25 Total Reviews
Kimi
Wedding: 10/22/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Beautiful rings! We needed a more affordable alternative and chose both of our wedding bands from James Avery. WE are strong believers in the Lord and love the meangins of our rings. I have the scripture of Ruth band.
Ashley
Wedding: 9/18/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I have loved this place since I was in high school, and it was my one-stop shop when it came time to select a wedding band for my new husband. The staff here are always personable, polite, and can tell you anything about any piece in their inventory. They helped order the ring he wanted from another location, walked me through the engraving process, and after the wedding dust had settled, hubby dragged me back there to get himself a "back up" ring to wear at work! I'm a lifelong customer and they never fail to impress me.
Lexiherod
Wedding: 6/19/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We bought my husbands band at james avery and he absolutly loves it. it fits his finger like a glove and we couldnt be more pleased.
mlpjlk and mlpjlk
Wedding: 4/23/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our rings are beautiful......
bsgarcia
Wedding: 10/24/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our wedding rings are beautiful. They are the Song of Solomon rings...and everyone comments on how beautiful they are and asks where we got them. At the actual store...we had full attention from BOTH sales reps there and they seemed genuinely excited that we were using these rings as our wedding rings.
Montecitas
Wedding: 10/3/09
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
I wanted initial rings for my bridesmaids. I found what I wanted, with help of the staff who were very nice.
Jennifer and Jack
Wedding: 6/28/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I have always loved James Avery and was delighted when we got our rings. They called us the next day because the rings were at 2 different locations and could not get them to us in the time frame we requested. They would have sent them straight to us, but they wanted to check the quality before sending them to us. They refunded the shipping to make sure the quality was up to their standards and that we would be happy with them. Our rings arrived within a week and are beautiful.
Shauna and Chuck
Wedding: 6/20/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My wife purchased my wedding band at the Southlake Town Square store.The staff was very patient, friendly, and accomodating in trying on different rings.We found one that looked and fit well, was sterling silver, and at a very good price.After wearing it for almost 2 weeks now, I am very pleased!
Jennifer
Wedding: 6/20/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was delighted to find our rings at James Avery who after all the years is still in vogue. We love our matching bands andthe price was unbelievable. I'm so glad we didn't spent money on an expensive ring. The service was very good. Theworkers let me take home 4 sets of bands so I could see which my husband liked and we both picked the same one, theRuth ring. James Avery as always is exceptional and I would highly recommend them.
April and Clay
Wedding: 3/9/09
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
2.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Lots of odd pieces, we found my husbands two tone ring here for a great price!! Will shop again!
Jgraves74
Wedding: 1/17/09
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We actually ordered the wrong size online, and they loaned us a ring for the ceremony, until we could get the right size. Thanks so much! We adore James Avery Jewelry.
Melissa
Wedding: 7/26/08
2.8 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
3.0/5.0
I got my and my husbands wedding bands here. They came out beautiful, we got them engraved, but the day after the wedding my silver band turned black for NO REASON (didn't change lotion, soap, etc. ) They only offered to polish it, couldn't offer an explanation as to why, and blamed me though I have several pieces of their jewerly, including rings and it has never happened before. I explained perhaps the metal was just bad but they argued with me and kept blaming me.
Kristy
Wedding: 6/7/08
3.3 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
3.5/5.0
Professionalism:
3.5/5.0
Value for Cost:
2.5/5.0
Flexibility:
3.5/5.0
We got one of our wedding bands here and it was fairly inexpensive however it was silver and was tarnished after only a week of wear. We loved the style of the ring but we were disappointed with the quality.
Elizabeth Boyd
Wedding: 4/26/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They were patient while my husband I debated the font and called us the second the rings came in. They also called us the first time they came in and had been ingraved incorrectly to tell us they were sending them back eventhough we hadn't seen them. They just wanted us to know the progress. Felt very secure in working with them. The rings are beautiful.
bearded bride
Wedding: 3/15/08
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
I bought my girls necklaces to wear at the wedding. It was so meaningful to give my two best friends the Linked Heart Butterfly - representing our years of friendship and how we had watched each other blossom and mature. My sister got the Floating Heart Butterfly, which seems to incorporate my new initial - B!James Avery has definitely upped there prices over the years, but their customer service remains outstanding. And they finally have a website, so you can browse online.
jillybean
Wedding: 12/8/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I bought my husband's ring from James Avery. He just wanted an inexpensive gold and silver band. I loved the one he ended up with. It was very inexpensive and excellent quality. You can't go worng with James Avery.
Samantha
Wedding: 9/8/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My Husband is a simple man, and this is the place to go for a ring. It was a thick band with minimal design. It's perfect for the perfect husband!
Rachel
Wedding: 7/28/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Beautiful rings at a great price. We were even able to get a quick replacement when my husband lost his ring on our honeymoon!
rpen80
Wedding: 7/28/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Excellent service- even when my husband lost his ring on our honeymoon and we had to get him a new one.
GoodGollyMrs.Molly
Wedding: 6/9/07
4.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
2.0/5.0
I bought my husband's wedding band here. The staff is incredibly warm and friendly. I chose to get an inscription engraved on the band. The work was completed in a timely manner, and I was contacted as soon as it was ready. My only disappointment was that of all the fonts they offer for engraving (around 20), only 2 or 3 were available for the inside of a ring band. I would have liked more options to choose from. However, the ring came out beautifully, and they will shine it up for free at any time!
Find James Avery reviews from newlyweds in Houston that used James Avery for Jewelry services.
