Music Magic DJ ruined my wedding reception – Mis-represented his capabilities - Very unprofessional and inexperienced, Numerous Technical Difficulties.
In our initial email to the DJ we were asking if the DJ had any experience in entertaining an event/crowd that will not have any dancing. The DJ responded that he had experience entertaining a crowd with no music. However, on the day of our event he looked lost and unprepared. There was no personality behind his MCing, which made everything very boring. No one could understand what he was saying; so, my guest started to lose interest. We felt embarrassed. Furthermore, when I gave him the check he admitted to me that my reception was the first time he performed where there was no dancing.
Months before the wedding we provided our DJ with a copy of the program of the reception and list of songs we would like played and additional items, which was all requested by the DJ. However, it was obvious that he did not look at anything we provided him until we sat with him a week before the wedding and at the actual reception.
At the reception, he did not have any of the documents we provided to him especially after we emailed him an updated copy the same day we met with him. He DID NOT play the song we wanted for the bride and grooms grand entrance. He DID NOT play any of the music we requested. He DID NOT follow the program we asked for. For example, we listed names of people we would like to speak at our wedding. Instead, he walked around asking if anyone wanted to speak, which lead to alot of dead time and discomfort.
We had to direct him during the reception and cue him on everything because he didn't know what he was doing. At a wedding the bride and groom should have nothing to worry about. There was no smooth transition between activities (a lot of dead time) and not enough attention brought to activities, such as the bouquet toss or cutting of the cake. Our cake went to waste and was never passed out to our guest because it was not properly announced to our guests. He placed his projector in a awkward position that no one could see. The slide show we wanted played was not opened at maximum and you could still see the play and pause buttons. We wanted to play a video during the reception, but his computer was so slow that the video lagged. There was even a time when we passed by his laptop and it looked like he was surfing the internet.
I felt so embarrassed that I had to end the reception an hour early. I asked him to play music while people were saying their good byes, he started to play dance music at a very high volume. I asked him multiple times to lower down the volume, but he never did.
We felt embarassed on this special day. We felt like we had to apologize to all our guests. It is hard to talk about the good things and not be reminded of how this DJ ruined everything. We would of been better of with an ipod and a friend reading the program.
Tanya
Wedding: 12/29/07
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
2.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
There were overall very good. It was a older husband and wife and they have sound equipment and a laptop with a long list of songs that I could pick from. What was unprofessional was that before I signed the contract, I asked him if we needed to feed him. He replied with "If you want to." At the reception, he came up to my mom and asked for food -- I thought that was very unprofessional. We were going to feed them anyways, but you don't ask for food if you're getting paid, especially when you told me earlier that it was optional. It was cheap though -- 5 hrs for $300.
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