Whiteflash.com

I've heard a lot of good things about Whiteflash.com on different forums. Although I didn't get my engagement ring through them, I thought I'd get our wedding bands through them and they were super good. They responded fast and were well priced. And you know you're getting the best diamonds cause they only use ACA-diamonds. Also, they were willing to work on my engagement ring even though I didn't get it through them. I would recommend them to anyone!

WhiteFlash helped my husband design a BEAUTIFUL engagement ring - all online and over the phone!

We got the engagement ring there and the staff are all great.

We used Whiteflash for all our wedding jewelry after a friend of my husband's recommended them. We got our rings quickly and they are absolutely stunning. We also were able to custom order a wedding band to my specifications (we had it made in 18k gold) and it turned out amazing. This was all at a fraction of the cost of what it would have cost at a traditional jeweler (we actually found the wedding band I got for 3 times as much elsewhere). Their customer service was also amazing, calling and emailing everything promptly.

We were extremely impressed with the quality and service of Whiteflash.com. We shopped in some local stores to get an idea of what we wanted and then did comparison shopping online. It may seem crazy to buy jewelry online but once you have an idea of the cut and clarity of diamond you want you can get some great deals if you look around. Low overhead means that they don't have to mark up the jewelry as high to be able to make a profit. I chose a diamond wedding band. I could get better quality diamonds and a platinum band for less than the price of a diamond band in white gold at Robbins Bros for the same carat weight. Even the setting was superior. When we ordered the were very good about updating us on the status of our order via email. They even sent in pictures ahead of time when they finished making the ring. They custom make each ring to order and it still arrived in a few days! I am so impressed with them and will recommend them to anyone who is looking to purchase jewelry. The have expert jewelers and they will make anything you want.

Whiteflash.com. my husband told me he was saving for an engagement ring and instead of trusting him to pick it out, I helped him. I knew he had looked at the more traditional stores, but he was on a budget and couldn't find what he liked. We did some research online and found Whiteflash. I told my fiance what shapes of diamond (oval and pear) I liked and he picked out the metal (platinum). He looked at a couple of diamonds and within a week, they had a design and within two weeks they delivered it to my parents' home in KS (he did that to avoid the Texas tax). He actually ended up being under his budget! I wish we could've bought our bands through whiteflash, but their prices have skyrocketed since he bought my engagement ring. we both plan to upgrade to diamond & platinum bands in a five or ten years, so hopefully they'll still be around.

The only complaint I have here is that, being an online retailer, there are obviously limits to things they can do - like free cleanings, etc. But you make up for it in the price BIG TIME. They are so much cheaper than a store place... and, if you're not sure about the diamond, they'll ship it to a jeweler for you to look at. Plus, the representative was great with responding to my questions I had about the diamond. If you're considering online, you MUST do this before Blue Nile. Ironically, Blue Nile doesnt really wherehouse too many diamonds - so they have access to most of Blue Niles diamonds, too.

My husband designed my engagement ring working with them and then they made the wedding band to match! They are both gorgeous.

My husband and I LOVE Whiteflash.com. He looked for my engagement ring online - didn't like what he saw, so he e-mailed them and asked them about a potential custom design. They worked with what he wanted and after everything was talked out online, he dropped by their location on Richmond to look at diamonds. When I received the engagement ring - it was absolutely beautiful. I LOVED it!! And apparently so did his friend, who he referred to White Flash (and received a referral check for it). Also, re-sizing my ring 2.5 sizes smaller was free. So when it came time to buy wedding bands, I tried another vendor, purchased a ring (because it was cheaper), and decided I didn't like how it looked at all next to my engagement ring. Dissatisfied, we returned it and e-mailed the WhiteFlash consultants again - immediately they sent us several potential bands which matched my engagement ring - we purchased, and again I LOVED it!! WhiteFlash consultants are extremely professional, the rings are beautiful, and overall the experience with them was painless and very good.

After choosing them to make my diamond eternity and platinum wedding band, something that should have been a positive experience, and a positive memory, I received a ring that was made incorrectly. I had provided VERY specific instructions and requests. Only one of those was met. They immediately offered to remake it, still not quite right. So they remade it again, and while it wasn't right, I was running out of time so I just accepted it. Within one wearing, stress fractures were starting to show. And I didn't even use my hand with it on. I had simply put it on, and put on my engagement ring. I took it to a local jeweler who told me that's not normal. So I contacted Whiteflash and they instructed me to send it back. At that time it was also noticed there was a few spots of porousity showing through and a chipped stone. They replaced the stone, and sent me the ring back. I immediately spotted a huge crack in the platinum. I sent it back. My options were pretty much let them remake it or remake it into a half-eternity band. I opted to go half-eternity hoping this might solve any problems. WRONG. Again with the stress cracks and spots. SO I again called them. After pulling a superhuman feat in the midst of an impending hurricane, which I much appreciated and felt bad about since yknow, they risked their lives to help me...I thought I would be getting a totally perfect ring and I finally got what I thought was a viable ring, only to have cracking start within about 10 wearings. I don't wear my rings daily, and if I do, I literally do NOTHING with my hand while it's on. Literally. I won't even touch the rubber steering wheel in my car. So when I see a crack forming, in platinum, that would be really weird. So again I called them. They had me sent it back again (now keep in mind, shipping back and forth was $40ish each time out of my pocket as they only accept Registered and Insured packages), and I asked what we could do in this instance as I was tired of getting this remade. I asked about premade situations, like a premade setting from Ingwer/Stuller, that would fit my stones or different stones for a final equal weight. They were unable/unwilling to accommodate that, and my husband and I had to argue with them and their lawyer with some pretty unnecessary threats of legal action because I had publicly discussed this situation on a forum designed to protect consumers...which apparently Whiteflash has a stronger partnership with than is publicly admitted. So instead of remaking the ring, or resetting the stones in a premade setting, they simply rhodiumplated the last ring and sent it back. We rejected the ring and took a partial refund, which was an unfair value but at this point, I was so tired of dealing with them and this situation, I just took it to be done. Small price to pay to be rid of it all, I thought.I can hold them solely responsible for destroying the memory associated with the ring ceremony during my wedding and ruining the meaning behind my wedding ring. I no longer have the sentimental attachment to that symbol. I just have a replacement ring from another jeweler who made it right the first time with no drama. And everytime I see my gorgeous ring from SOMEONE ELSE, I have to relive that ridiculous ordeal with Whiteflash.The diamonds are great, beautiful. The metalwork and service end...they suck.Steer clear.